Updated June 23, 2020
Our commitment to privacy
Your California privacy rights
California customers have a right to obtain a list of all personal information that FII may have disclosed to related companies for marketing purposes or to unaffiliated third parties for their own marketing purposes. FII may share personal information between its affiliates and agents for its own marketing purposes, but FII does not disclose customers’ personal information to third parties for the third parties’ direct marketing purposes, as governed by California Civil Code 1798.83. A California customer may contact FII and request the general list of information shared and the companies among which it is shared. This request may be made by contacting us at:
663 13th Street, Suite 200
Oakland, CA 94612
Information we collect about you
We collect 2 general categories of information about users of our Site. When you visit or browse our Site, you may provide us with personal information that can be directly associated with a specific person or entity, or website use information regarding a group or category of services or customers.
When you visit or browse our Site, you may provide us with personal identifying information that can be directly associated with a specific person or entity. As a general matter you can visit the Site without revealing personal information, but we may collect personal information you give us when you contact us by e-mail or respond to surveys. For example, we may collect your:
- E-Mail address, content of email messages, and responses
- Mailing address
- Website and other social media information
Similarly, our Site also uses Google Analytics to help analyze how users use the Site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on website activity for us. We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifying information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill-in form on our Site. You can opt out of Google’s advertising tracking cookie here,browser plugin to opt out of all Google Analytics tracking software.
Information from Other Sources
We may obtain information about you from outside sources and add it or combine it with your information. For example, we may use marketing information from third parties to help us better serve you or inform you about products or services.
Use and sharing of personal and website information
All data collected, including personally identifiable information, will only be used for the purpose for which it was provided. FII does not publish, share, trade, sell or otherwise disseminate any of the information or data registered or provided to us through the Site, but any use of such information is limited as indicated below
Use of Personal Information
We may use your personal information to verify your identity, check your qualifications for services, to follow up with transactions initiated on the Site, track your use of the Site, provide you with targeted advertising, promotions and special offers, or communication with you. We may also use your contact information to send you additional information about FII. If at any time you do not wish to receive these communications, please let us know (see contact information below). If we use other agents, contractors, or companies to perform services on our behalf, we advise them that they are to protect your confidential information, and not disclose such information except in limited circumstances.
Use of Website Information
We use aggregate information to analyze our Site traffic, but we do not examine this information for individually identifying information. We may use anonymous IP addresses to help diagnose problems with our server, administer our site, or display Site content according to your preferences
Use of Information in Surveys
At times we conduct on-line surveys to better understand our Site ‘visitors’ needs or opinions. Participation in the surveys is optional. Information gathered may be used by FII to improve marketing efforts or gain opinion information. Data gathered may also be used to send information and promotional material about FII and new services to be launched on the Site.
Use of Information in Business Transfers
Information about our users, including personal information, may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy, or receivership in which personal information would be transferred as one of the business assets of the company.
Use of Information to Protect FII and Others
We will disclose personal information only if required to do so by law or in good-faith belief that we need to do so to (1) conform or adhere to legal requirements, (2) protect and defend the rights or property of FII or users of the Site, or (3) act in case of emergency to protect the safety of the public or users of the Site.
Children’s online privacy protection act
Our Site is a general audience website, and we do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we make available services online where a child informs us that he or she is under the age of 13, or we otherwise learn or have reason to suspect that a Site user is under 13, we will ask a parent to confirm his/her consent in advance of further collection, use or disclosure of personal information from that child. At any time, parents may review the personal information collected, ask to have it deleted, and refuse to allow any further collection or use of the child’s information.
Network and Information Security
We maintain a variety of physical, electronic, and procedural safeguards to prevent the loss, misuse, and alteration of the information that we obtain from you, but we cannot guarantee our ability to prevent loss, misuse, or alteration.
Placement of advertising on other website
Third party website areas beyond FII’s control
The Site may contain links to other websites. If you choose to visit other websites, our Policy does not follow you there and does not apply. We are not responsible for the privacy practices or content of other websites, and it is your responsibility to review the privacy policies of other websites to ensure that you agree to their policies.
Updating this policy
FII may revise, amend, or modify this Policy from time to time. Notice of any revision, amendment, or modification will be posted on the Site and will be effective on the date noted in the posting. This Policy may not be amended or modified by you except by means of a written document signed by both you and an authorized representative of FII. By continuing to use the Site after the amendments are effective, you accept and agree to abide by them.
If you have any questions, comments or complaints concerning this Policy, please contact us at:
663 13th Street, Suite 200
Oakland, CA 94612